Natural Interaction

Conversational UI

Design intuitive, engaging, human-like interactions via chat and voice interfaces.

What is Conversational UI?

Conversational UI is an AI design pattern where users interact with systems through natural language, either via text or voice, just like talking to another person. Instead of learning complex menus and buttons, you simply type or speak what you need and the AI understands your intent. It's perfect for customer support chatbots, voice assistants in cars or smart homes, or any application where natural language is faster than clicking. Examples include Siri understanding your voice commands, Slack AI responding in team conversations, or ChatGPT engaging in back-and-forth dialogue to solve complex problems.

Example: Slack

Slack AI conversational interface

Integrates naturally into team conversations, understanding context and providing relevant assistance without disrupting workflow. **Why it works:** Understands workspace context (channels, people, files) and offers both conversational and command-style input.

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